Enabling Seamless Local Payment Collection for a Growing Entertainment Business
The client is a Singapore-based escape-room operator offering themed, immersive puzzle and adventure experiences for retail customers, tourists and corporate team-building groups. As a venue-based entertainment business, reliable local payment solutions were essential to its daily operations, particularly for walk-in customers and those with advance bookings.
The Challenge
The client lacked an effective local payment collection setup. Without a Singapore corporate bank account and an on-site card payment facility, the business had limited payment options and risked losing customers who preferred to pay by card, contactless payment or e-wallet.
Our Approach
SIG Global provided end-to-end support in establishing the client’s local payment infrastructure, including:
- Corporate Bank Account — Assisted the client in opening a corporate bank account with a local Singapore bank.
- POS Payment Setup — Supported the setup and installation of a point-of-sale (POS) terminal at the escape-room venue.
- Payment Enablement — Facilitated the acceptance of debit and credit cards, contactless payments and e-wallet transactions.
The Results
The client established local banking and POS payment capabilities, enabling smoother on-site payment collection and addressing a key operational bottleneck affecting daily sales.
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